Shipping, Cancellations, Pricing, Refund
Welcome to footballfestival.in, operated by Football Creatives PVT LTD. This website is dedicated to providing football-related training, activities, and merchandise.
Shipping Policy
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Delivery Timeframe: Orders are typically delivered within 5 days across India.
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Shipping Costs: Calculated during the order process based on location and order specifics.
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Tracking: Customers receive email notifications about their order status.
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International Shipping: Currently not available.
Cancellation Policy
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Cancellation Window: Restrictions apply based on booking type.
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Process: Training sessions non-refundable; event refunds, if available, will be specified.
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Limitations: Cancellations less than 24 hours prior are not eligible.
Pricing Policy
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Transparency: All prices for products and services are clearly listed.
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Changes: Prices are subject to change, with customer notifications.
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Taxes and Additional Costs: GST may be added or absorbed depending on the case.
Refund Policy
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Eligibility Criteria: Refunds granted for faults with shipped products or issues with booked services.
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Process: Refunds requested via email with a detailed statement.
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Refund Timeframe: Refunds processed within 14-21 days.
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Exceptions: Specific exceptions outlined in individual cases.